Position Title

Municipal Court Alternatives Program Case Manager



This position focuses on maximizing opportunities for municipal violators to resolve outstandingwarrants, commitments or unpaid fines in Milwaukee Municipal Court through the use of community based alternatives. Case manager will provide case management services to a target population of adult defendants with substance abuse disorders; serious and persistent mental health and co-occurring substance abuse disorders; or individuals in need of community service work due to indigence.  Case managers provide service at various points of contact including the courts, criminal justice detention facility and the community.


  • Respond to referrals for defendants in need of community based treatment planning
  • Conduct indigence assessment, as outlined by the Courts, to determine ability to pay fines
  • Conduct interviews/assessments to identify substance abuse and/or mental health treatment needs
  • Develop community based treatment and supervision plans by reviewing defendant background, community ties, reviewing past treatment records and collaborating with community providers
  • Provide on going case management and monitoring of treatment plan
  • Develop collaborative relationships with community providers in order to link defendants to needed services
  • Participate in treatment plan reviews and treatment progress reviews at various community sites
  • Prepare written and oral reports that contain verified information regarding complinace with treatment and or community service progress for scheduled court hearings
  • Maintain accurate client records and documentation of services provided, using accepted technology  


  • Bachelor’s Degree in Criminal Justice, Social Work or related field
  • Computer literacy including working knowledge and experience of Windows and word processing,  as well as data entry experience (i.e. Microsoft Word & Access)
  • Excellent verbal and written communication skills
  • Excellent organizational skills, attention to detail and accuracy as well as ability to handle multiple tasks at one time
  • Ability to work independently
  • Ability to effectively advocate for use of jail alternatives in Municipal Court
  • Knowledge of community based resources and a commitment to community alternatives
  • Demonstrated ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
  • Interest and commitment to social justice
  • Valid Wisconsin driver’s license and automobile with insurance required
  • Pre-employment background checks, conducted by the Milwaukee County Sheriff’s department and City of Milwaukee Police Department, are required


  • Permanent full-time with benefits
  • Reports to Program Director/Service Coordinator