POSITION:                  Case Manager

 PROGRAM:                 Municipal Court Alternatives Program

 ACCOUNTABLE TO: Program Director/Service Coordinator

 SUMMARY:   JusticePoint, Inc. is a private non-profit agency with a commitment to social justice. The target population includes adults who may have serious and persistent mental health and/or substance abuse disorders, may be considered indigent, or be at risk for re-arrest, and are involved in the criminal justice system.   This position focuses on maximizing opportunities for municipal violators to resolve outstanding warrants, commitments or unpaid fines in Milwaukee Municipal Court through the use of community based alternatives. 


  • Respond to referrals for defendants in need of community based treatment planning

  • Assessing person’s social, clinical, and criminal situations in order to determine needs

  • Conduct indigence assessment, as outlined by the Courts, to determine ability to pay fines

  • Develop community based treatment and supervision plans by reviewing defendant background, community ties, reviewing past treatment records and collaborating with community providers

  • Provide on going case management and monitoring of treatment/service plan

  • Develop collaborative relationships with community providers in order to link defendants to needed services

  • Participate in treatment plan reviews and treatment progress reviews at various community sites

  • Prepare written and oral reports that contain verified information regarding compliance with treatment and or community service progress for scheduled court hearings

  • Maintain accurate and verified records in the client database that document and support activity necessary to meet the program outcomes

  • Represent program at community events when needed 


  • Bachelor’s Degree in Criminal Justice, Social Work or related field

  • Computer literacy including working knowledge and experience of Windows and word processing,  as well as data entry experience (i.e. Microsoft Word & Access)

  • Excellent verbal and written communication skills

  • Excellent organizational skills, attention to detail and accuracy as well as ability to handle multiple tasks at one time

  • Ability to work independently as well as part of a team

  • Ability to effectively advocate for use of jail alternatives in Municipal Court

  • Knowledge of community based resources and a commitment to community alternatives

  • Demonstrated ability to work well with individuals from diverse economic, racial, and ethnic backgrounds

  • Interest and commitment to social justice and program mission

  • Pre-employment background checks, conducted by the Milwaukee County Sheriff’s department and City of Milwaukee Police Department, are required 

Position Terms:

Permanent full-time with benefits

Agreement to abide by and subscribe to the mission, vision and culture of JusticePoint 


City of Milwaukee Municipal Court

Rev 7/17