Description & Responsibilities

The JDAP Program Director is responsible for the day-to-day management and operations of JusticePoint’s Manitowoc County Juvenile Detention Alternative Programs. Specific responsibilities include, but are not limited to, directing the provision of services, ensuring adequate staff coverage to fulfill contractual obligations, supervising program staff, ensuring activities and services are documented appropriately in paper and electronic program participant files, and working closely with the executive management team to ensure that program outcomes are met at levels that meet or exceed those outlined in the program contract between JusticePoint and Manitowoc County.  The JDAP Program Director is responsible for staff recruitment, hiring, and training as well monitoring performance outcomes and ensuring high quality program service delivery within the budget limitations outlined in the contract.


  • Ensure adequate staffing to fulfill contract obligations

  • Review and update staff training policy, procedure, and training manuals

  • Oversee the recruitment, hiring, and training of staff

  • Develop and oversee a process by which program policies/protocols and a Quality Assurance Plan are strictly adhered to

  • Ensure programming in the Intensive Case Management Program, Youth Tracking Program and Youth Wellness Center is evidence-based and address the criminogenic needs of the youth

  • Ensure data is collected in an organized and accurate way to report on progress toward goals and evaluate effectiveness as outlined in the contract. Provide data to Manitowoc County as prescribed in contract.

  • Provide ongoing review and quality assurance on case management services, casework documentation, court reports and reports to Manitowoc County

  • Provide monthly billing invoices to Manitowoc County in a timely manner, as prescribed in the contract

  • Provide weekly, monthly, quarterly, and year-end reports to Manitowoc County as prescribed in the contract.


Master’s Degree in Criminal Justice, Social Work, Behavioral Sciences, or related field or a bachelor’s degree in one of these fields and equivalent managerial experience in criminal justice and/or human services;


  • Applied knowledge and understanding of mental illness, substance abuse, and the effects of poverty on various socioeconomic social groups

  • Understanding and experience working with the juvenile justice system

  • Working knowledge of community mental health and AODA treatment resources

  • Prior experience providing case management and supervision services

  • Prior experience in management and staff supervision in a human services program

  • Prior experience working with individuals from diverse economic, racial, and ethnic backgrounds


  • Reports to JusticePoint Director of Justice Programs

  • Permanent full-time with benefits, Salary Exempt Position

JusticePoint is an Equal Opportunity/Affirmative Action Employer