Position Title: Program Director–Opioid Treatment Center (OTC) Dodge and Fond du Lac Counties

Reports to: Director of Behavioral Health

Position Summary

The Program Director is responsible for day-to-day program operations of the OTC including staff supervision, training, and quality assurance measures.  The Program Director is the liaison between the OTC program and Dodge and Fond du Lac Departments of Human Services.


  • Provide ongoing staff supervision, including coaching, evaluating and taking corrective action if needed.

  • Recruit, screen, interview and hire new program staff

  • Develop and update staff training materials

  • Coordinate initial training and orientation for staff and ongoing training for existing staff. This includes required JusticePoint training and additional training to keep staff updated on developments in the field of opioid treatment

  • Conduct individual supervision meetings as needed and facilitate regular team meetings

  • Provide coverage for OTC staff, as needed

  • Monitor services provided by staff to ensure that clients are receiving quality services

  • Provide ongoing review and quality assurance on all program services and documentation

  • Review and update program policies and procedures, forms, and other documents, as needed

  • Participate in all mandatory meetings held by contractor and JusticePoint

  • Serve as the liaison between Dodge and Fond du Lac County staff, JusticePoint, and the OTC

  • Represent the OTC Program in the community and at meetings as necessary

  • Other duties as assigned


  • Bachelor’s Degree in Social Work, Psychology, Nursing, or other human service profession, Master’s degree preferred.

  • At least three years of relevant experience required

  • Prior experience in leading or managing staff in a human service program preferred

  • Strong leadership skills and ability to provide effective staff coaching, training, and team building

  • Computer literacy including working knowledge and experience of Windows and word processing, as well as data entry experience.

  • Excellent oral and written communication skills

  • Ability to use time effectively, prioritize tasks in a fast-paced work environment, and strong organizational skills.

  • The ability to work independently

  • Knowledge and understanding of mental illness, substance use, and the effects of poverty on various socioeconomic social groups

  • Knowledge of community mental health and substance use treatment resources

  • Prior experience providing services to individuals from diverse economic, racial, and ethnic backgrounds

  • Valid Wisconsin driver’s license and automobile with insurance required.

  • Pre-employment background check.

Position Terms

  • Permanent full-time with benefits

  • Full-time, salaried, exempt position