MILWAUKEE COUNTY EARLY INTERVENTIONS PROGRAM

POSITION DESCRIPTION

Position Title:                  Bilingual Case Manager

Program:                         Milwaukee County Early Interventions Central Liaison Unit

Reports to:                      Early Intervension Unit Coordinator and Team Leader

 

Position Summary:       

Provide case management and community supervision for clients who have entered into deferred prosecution agreements (DPAs) and diversion agreements through the Early Interventions program. Provide evidence-based cognitive intervention programming to participants in the Early Interventions program.  Motivate participants to achieve goals and address criminogenic risk and needs. 

Position Functions:       

  • Utilize results of the Level of Service Inventory-Revised risk assessment and develop individualized case plan with the offender that targets identified criminogenic risk and needs.
  • Coordinate case plan and service delivery.
  • Verify information provided by offender.
  • Oversee and monitor offender’s compliance with accountability interventions.
  • Provide referrals to risk reduction interventions such as AODA treatment and cognitive behavioral services.
  • Monitor offender’s compliance and progress with risk reduction interventions.
  • Track and document intervention dosage.
  • Respond to pro-social behaviors demonstrated by offender.
  • Respond to non-compliance with conditions of agreement.
  • Conduct CCAP criminal history checks at prescribed intervals.
  • Accurately document participation and progress in web-enabled database in accordance with established program policies and procedures.
  • Schedule case staffing when necessary.
  • Prepare detailed staffing and court reports.
  • Attend case staffing as necessary and present offender compliance and progress information to prosecutor, defense attorney and service providers.
  • Complete all required paperwork and data entry.
  • Utilize evidence-based practices with participants such as motivational interviewing techniques.
  • Coordinate and conduct “Thinking for a Change” (T4C) cognitive intervention group sessions and provide individual sessions to program participants with fidelity to the model.
  • Monitor individual attendance, participation and progress.
  • Other duties as assigned.

Knowledge, Skills and Abilities:

  • Knowledge of effective evidence-based practices with offender populations.
  • Knowledge of community-based resources and AODA treatment system.
  • Effective oral and written communication skills are essential.
  • Strong desire to conduct cognitive intervention groups within the criminal justice system.
  • Demonstrate effective interpersonal skills in bringing people together to solve problems.
  • Ability to interact effectively and sensitively with individuals from diverse social, economic, and ethnic backgrounds.
  • Exercise good judgment
  • Strong organizational skills and willingness to be flexible.
  • Proficient in utilizing Microsoft Office applications including Word and Excel and web enabled databases.

Minimum Qualifications

  • Bachelor’s degree in criminal justice or social service field.
  • Minimum of one year experience providing cognitive intervention services to offender population is preferred.
  • Training and experience in Motivational Interviewing preferred.
  • Must pass pre-employment background check.
  • Fluent in Spanish and English.