Position Title:                  Bilingual Case Manager

Program:                         Milwaukee County Early Interventions Central Liaison Unit

Reports to:                      Early Intervension Unit Coordinator and Team Leader


Position Summary:       

Provide case management and community supervision for clients who have entered into deferred prosecution agreements (DPAs) and diversion agreements through the Early Interventions program. 

Position Functions:       

  • Coordinate case plan and service delivery with an emphasis on utilizing evidence based programming.
  • Utilize results of the Level of Service Inventory-Revised risk assessment and develop individualized case plan with the participant that targets identified criminogenic risk and needs.
  • Verify information provided by participants.
  • Provide referrals to risk reduction interventions such as AODA treatment and cognitive behavioral services.
  • Monitor participant’s compliance and progress with risk reduction and accountability interventions.
  • Respond to pro-social and noncompliant behaviors demonstrated by participant.
  • Conduct criminal history checks at prescribed intervals.
  • Schedule and participate in case staffing (meeting with district attorney, defense attorney, and service providers) when necessary.
  • Prepare detailed staffing, compliance, and court reports.
  • Accurately document and track required data in web-enabled database in accordance with established program policies and procedures.
  • Willingness to be trained in and use evidence-based practices and programs with participants such as motivational interviewing, Thinking for a Change, other cognitive behavioral intervention tools as required.
  • Other duties as assigned.

Knowledge, Skills and Abilities:

  • Knowledge of effective evidence-based practices with criminal justice involved populations.
  • Strong oral and written communication skills are essential.
  • Ability to work well with diverse populations in a non-judgmental and personable manner.
  • Effective interpersonal skills in bringing people together to solve problems.
  • Strong organizational skills and willingness to be flexible.
  • Proficient in utilizing Microsoft Office applications including Word and Excel and web enabled databases

Minimum Qualifications

  • Bachelor’s degree in criminal justice or social service field.
  • Training and experience in Motivational Interviewing preferred.
  • Prior experience providing case management/community supervision services to criminal justice-involved individuals preferred.
  • Must pass pre-employment background check.
  • Fluent in Spanish and English.