MILWAUKEE COUNTY EARLY INTERVENTIONS PROGRAM
Position Title: Bilingual Case Manager
Program: Milwaukee County Early Interventions Central Liaison Unit
Reports to: Early Intervension Unit Coordinator and Team Leader
Provide case management and community supervision for clients who have entered into deferred prosecution agreements (DPAs) and diversion agreements through the Early Interventions program. Provide evidence-based cognitive intervention programming to participants in the Early Interventions program. Motivate participants to achieve goals and address criminogenic risk and needs.
- Utilize results of the Level of Service Inventory-Revised risk assessment and develop individualized case plan with the offender that targets identified criminogenic risk and needs.
- Coordinate case plan and service delivery.
- Verify information provided by offender.
- Oversee and monitor offender’s compliance with accountability interventions.
- Provide referrals to risk reduction interventions such as AODA treatment and cognitive behavioral services.
- Monitor offender’s compliance and progress with risk reduction interventions.
- Track and document intervention dosage.
- Respond to pro-social behaviors demonstrated by offender.
- Respond to non-compliance with conditions of agreement.
- Conduct CCAP criminal history checks at prescribed intervals.
- Accurately document participation and progress in web-enabled database in accordance with established program policies and procedures.
- Schedule case staffing when necessary.
- Prepare detailed staffing and court reports.
- Attend case staffing as necessary and present offender compliance and progress information to prosecutor, defense attorney and service providers.
- Complete all required paperwork and data entry.
- Utilize evidence-based practices with participants such as motivational interviewing techniques.
- Coordinate and conduct “Thinking for a Change” (T4C) cognitive intervention group sessions and provide individual sessions to program participants with fidelity to the model.
- Monitor individual attendance, participation and progress.
- Other duties as assigned.
Knowledge, Skills and Abilities:
- Knowledge of effective evidence-based practices with offender populations.
- Knowledge of community-based resources and AODA treatment system.
- Effective oral and written communication skills are essential.
- Strong desire to conduct cognitive intervention groups within the criminal justice system.
- Demonstrate effective interpersonal skills in bringing people together to solve problems.
- Ability to interact effectively and sensitively with individuals from diverse social, economic, and ethnic backgrounds.
- Exercise good judgment
- Strong organizational skills and willingness to be flexible.
- Proficient in utilizing Microsoft Office applications including Word and Excel and web enabled databases.
- Bachelor’s degree in criminal justice or social service field.
- Minimum of one year experience providing cognitive intervention services to offender population is preferred.
- Training and experience in Motivational Interviewing preferred.
- Must pass pre-employment background check.
- Fluent in Spanish and English.